The Latest

  • Customers enter a Walmart store in San Leandro, California.
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    Justin Sullivan via Getty Images
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    5 takeaways on digital innovation from top Walmart execs

    The company’s CFO and head of investor relations outlined how supply chain automation, in-store technology and remodels are impacting labor, sales and consumer behavior.

  • Three shoppers looking at different things in a brightly lit retail store.
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    Permission granted by Square
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    Sponsored by Square

    The future of the retail POS is expanding beyond the counter

    Portable POS solutions are a way to meet the evolving needs of the retail industry.

  • A large cardboard box sits on a welcome mat on the front porch of a house.
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    Courtesy of Amazon
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    FTC sues Amazon over ‘deceptive’ practices in Prime signups, cancellations

    The e-commerce giant “duped millions of consumers” into enrolling in its Amazon Prime membership, the FTC alleges in its complaint.

  • Nets player Mikal Bridges.
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    Courtesy of Ebay
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    EBay creates event series for sports trading card collectors

    Collectors Camp teaches attendees about buying, trading and selling tools on the marketplace, with an aim of helping them grow their collections.

  • Mannequins and clothing racks in a store's display for Pride Month.
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    Daphne Howland/Retail Dive
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    Deep Dive

    Are retailers afraid of being ‘woke’?

    Brand values, diversity efforts and customer loyalty are put to the test as extremists come for corporate America.

  • Exterior of a Gymshark storefront
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    Retrieved from Gymshark on January 26, 2023
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    Gymshark chief commercial officer exits

    Niran Chana worked at the direct-to-consumer athletics brand for about eight years, first starting as a customer service manager.

    DTC
  • A cartoon white dog with a red circle around its eye holds out its paw.
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    Courtesy of Target
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    Amazon’s Prime Day, Target summer sale get July dates

    Both red-letter events are exclusive to members. Target Circle is free to join, while Amazon Prime costs $139 annually.

  • On the brown tile floor of an indoor soccer pitch, a white scuffed up gear bag with the word PUMA sits behind a pair of blue and white soccer cleats. One cleat leans against a soccer ball.
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    Courtesy of Puma
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    Column

    The Weekly Closeout: Puma’s CEO overhauls marketing, Fanatics acquires Fexpro

    The athletics retailer underwent a reorg in its marketing division, while Fanatics bought the Latin America-based sports wholesaler. 

  • Digital image of a person above a floating city with floating Nike shoes.
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    Courtesy of Nike
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    Nike launches virtual gaming experience ‘Airphoria’ in Fortnite

    ​Nike seeks to integrate its products into the virtual world in its latest addition to the ongoing partnership with the popular video game.

  • Storefront of Ross
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    "Ross" by Genevieve Prentice is licensed under CC BY-SA 2.0
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    Barbara Rentler to stay on as Ross CEO through 2026

    The discount retailer announced a long-term succession plan, which includes Rentler serving as a senior adviser after exiting the top role.

  • A worker organizes packages at a FedEx facility on December 21, 2022 in Houston, Texas.
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    Brandon Bell/Getty Images via Getty Images
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    Deep Dive

    Deliveries keep getting faster. Will it last?

    Shippers adjusted to pandemic-related disruptions to reach customers faster. But shifting shopper preferences and cost-cutting efforts may slow things down.

  • Mannequins in lingerie are part of the sales floor displays at Victoria's Secret in New York City
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    Permission granted by Victoria's Secret & Co.
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    Victoria’s Secret names brand president, chief merchandising officer

    Greg Unis will oversee the namesake and Pink brands, while former Torrid executive Anne Stephenson will become the company’s chief merchant.

  • South Moon Under storefront
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    "South Moon Under, American at Waterfront" by Dan Reed is licensed under CC BY 2.0
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    South Moon Under launches online return policy that encourages final sales

    Online shoppers receive 15% off when they use a specific code — but doing so makes the entire purchase final.  

  • Store mannequins in a colorful merchandising display featuring apparel.
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    Daphne Howland/Retail Dive
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    New York AG says Target pulling Pride items was ‘wrong’

    In a letter to CEO Brian Cornell, New York Attorney General Letitia James and 14 lawmakers urged “courage” in the face of rising attacks on LGBTQ+ rights.

  • Four sneakers in various colorways are displayed from the Vuori Clae collaboration
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    Permission granted by Vuori
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    Vuori launches footwear line with Clae

    The DTC activewear brand released the gender-neutral capsule on Tuesday, about two months after naming four new C-suite executives.

    DTC
  • A stack of notebooks on a coffee table.
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    Permission granted by Papier
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    Stationery brand Papier launches at Anthropologie

    The move marks the first U.S. wholesale partnership for the London-based DTC brand.

  • Marguerite Zabar Mariscal
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    Permission granted by Momofuku
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    Q&A

    8 questions with Momofuku CEO Marguerite Zabar Mariscal

    The executive discusses her rise from intern to CEO of the popular restaurant group and, more recently, the company’s expanding CPG business.

    DTC
  • Two Apothékary products surrounded by fruit
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    Permission granted by Apothékary
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    DTC wellness brand Apothékary rebrands

    The effort includes new sustainable packaging, revamped customer experience models and a refreshed logo and website.

  • Young people lying on the grass holding little white flowers.
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    Courtesy of JanSport
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    JanSport adds tees, hats to its assortment

    Owner VF Corp. earlier this year floated the idea of selling its backpack business, including JanSport, but now has a new CEO at the helm.

  • A Scotch & Soda storefront in New York City
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    Cara Salpini/Retail Dive
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    A look at DTC acquisitions in 2023 so far

    Despite overall M&A activity declining, DTC brands including Richer Poorer, Great Jones and Scotch & Soda have already found buyers this year.

    DTC
  • Skechers storefront.
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    Kaarin Vembar/Retail Dive
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    Shein adds appliances, smart home products and Skechers to marketplace

    The company, which recently launched a U.S. marketplace, is expanding into categories other than apparel and collaborating with brands.

  • Bracken Darrell poses for a professional headshot in front of a blank background.
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    Courtesy of VF Corp. Business Wire
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    VF Corp. names new CEO

    Bracken Darrell was previously the CEO of computer manufacturer Logitech and was known for boosting its revenues and market share.

  • A store display shows a person looking off to the side and tossing their hair, and the words "take pride."
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    Daphne Howland/Retail Dive
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    Deep Dive

    How Target went from loud and proud — to silent

    The mass retailer remains quiet after pulling Pride merchandise from some stores out of safety concerns. LGBTQ+ groups, human rights advocates and marketers say that sends the wrong message.

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    Flickr; Nicholas Eckhart
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    Staples launches tiered tech support program

    The retailer’s computer tech support offering includes virus removal, in-store assistance and device protection.

  • The exterior of a Five Below store during the daytime with a blue sky
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    Courtesy of Five Below
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    Five Below poaches McDonald’s alum for CFO

    The extreme-budget retailer is reshuffling its C-suite, with Ken Bull’s promotion to COO and Kristy Chipman’s appointment to CFO.

  • Christopher Briney, Gavin Casalegno and Lola Tung of Amazon Prime Video’s hit show "The Summer I Turned Pretty" for American Eagle.
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    Permission granted by American Eagle
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    Inside American Eagle’s tie-up with ‘The Summer I Turned Pretty’

    Chief Marketing Officer Craig Brommers details why the retailer partnered with stars of the show and how it’s experimenting with Reels and Lemon8.